The three most-requested services first — then everything else. No menu spelunking.
Every city service, organized the way residents actually search — not by department org chart.
Potholes, broken streetlights, graffiti, missed pickup, code violations.
Apply, schedule inspections, check status, pay fees, file notices.
Pay a ticket, find a garage, downtown LYMMO routes, dockless scooters.
Pickup schedule, bulk waste, hazardous drop-off, recycling rules.
Park finder, reservations, lake reports, tree planting, sustainability.
Police records, fire safety, hurricane prep, neighborhood watch.
Mayor, City Council, public records, meeting agendas, budgets.
Find your district, council member, school zone, and city services.
What the city is announcing this week, and what's on the calendar.
The Council convenes Monday at City Hall to take public comment on the Mayor's proposed budget priorities, including transportation and affordable housing investments.
Northbound lane reductions begin May 19. Detour routes and pedestrian access plans are posted at the project page.
Free family event with food trucks, live music, and the annual fireworks show over Lake Eola. Road closures and shuttle info inside.
Incorporated in 1875 on the shores of Lake Eola, Orlando has grown from a citrus settlement of 200 residents into a metro of more than two million. Our job at City Hall is simple: keep what works, fix what doesn't, and tell you the difference plainly.
Read the city's story →Visit, write, or call. Staff respond to non-emergency inquiries within two business days.
400 South Orange Avenue
Orlando, FL 32801
Monday–Friday, 8 AM to 5 PM (closed holidays)
Main City switchboard.
Report a problem online or dial 311 from a city number.